INSURERS AND CLAIMANTS COVID-19 PROTOCOL.
The Association of British Insurer’s website carries details of a Protocol put in place to deal with the COVID-19 situation. There is a list of signatories on the site, that list also contains the “escalation email address” and hotline number of the signatories (which include insurers and claimant firms).
“Firms across the personal injury sector are facing unprecedented challenge as a result of the spread of COVID-19. As a result an immediate extension to the personal injury protocol has been developed to take effect from 24 March, for a minimum of 4 weeks, with a review to take place the week commencing 13 April. ”