COURT SETS ASIDE CONTENTIOUS BUSINESS AGREEMENT: CONTENTS WERE UNFAIR AND UNREASONABLE
In Tripipatkul v WH Lawrence Ltd (t/a WH Lawrence Solicitors) [2021] EWHC B13 (Costs) Costs Judge Brown set aside a contentious business agreement between a solicitor and their former client.
“The decision in ex parte Cathcart requires the court to consider whether the terms of an agreement are reasonable “having regard to the kind of work which the solicitor has to do under the agreement”; if the terms are not reasonable applying this test, the Court was “bound to say that the solicitor, as an officer of the Court, has no right to an unreasonable payment for the work which he has done, and ought not to have made an agreement for remuneration in such a manner”
THE CASE
The claimant brought proceedings seeking delivery up a final bill and the assessment of costs sought by the defendant – her former solicitors.
The defendant argued that the costs were fixed under the terms of a contentious business agreement.
CONSIDERATION OF THE LEGAL PRINCIPLES
The judgment contains a detailed consideration of the principle considered when a court considers a contentious business agreement.
Section 59 and 61 of 1974 Act
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Section 59(1) of the 1974 Act provides that:
Contentious business agreements
(1) Subject to subsection (2), a solicitor may make an agreement in writing with his client as to his remuneration in respect of any contentious business done, or to be done, by him (in this Act referred to as a “contentious business agreement”) providing that he shall be remunerated by a gross sum or by reference to an hourly rate, or by a salary, or otherwise, and whether at a higher or lower rate than that at which he would otherwise have been entitled to be remunerated.
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Section 61 of 1974 Act provides:
Enforcement of contentious business agreements
(1)No action shall be brought on any contentious business agreement, but on the application of any person who—
(a) is a party to the agreement or the representative of such a party; or
(b) is or is alleged to be liable to pay, or is or claims to be entitled to be paid, the costs due or alleged to be due in respect of the business to which the agreement relates, the court may enforce or set aside the agreement and determine every question as to its validity or effect.
(2)On any application under subsection (1) the court—
(a) if it is of the opinion that the agreement is in all respects fair and reasonable, enforce it;
(b) if it is of the opinion that the agreement is in any respect unfair or unreasonable, may set it aside and order the costs covered by it to be assessed as if it had never been made;
(c) in any case, may make such order as to the costs of the application as it thinks fit.
(3)If the business covered by a contentious business agreement (not being an agreement to which section 62 applies) is business done, or to be done, in any action, a client who is a party to the agreement may make application to a costs officer of the court for the agreement to be examined.
(4)A costs officer before whom an agreement is laid under subsection (3) shall examine it and may either allow it, or, if he is of the opinion that the agreement is unfair or unreasonable, require the opinion of the court to be taken on it, and the court may allow the agreement or reduce the amount payable under it, or set it aside and order the costs covered by it to be assessed as if it had never been made.
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There is, as others have commented, little modern authority on these provisions (notwithstanding, it might be said, the wide definition of a ‘contentious business agreement’). They are similar in terms to sections 8 and 9 of the Attorneys’ and Solicitors’ Act 1870 which were considered in In re Stuart, ex parte Cathcart [1893] 2 QB 201. The agreement in that case concerned the employment of a solicitor to attend the taxation of costs in lunacy proceedings, the agreement being that the solicitors should be paid 5% of the amount taxed off the bill of costs. The bill contained items for daily refreshers for counsel which far exceeded the maximum daily amount allowed by the rule. The sum claimed on a percentage basis was nearly £100, whereas the taxing master had certified to the court below that proper remuneration would have been £20. Lord Esher MR held:
“With regard to the fairness of such an agreement, it appears to me that this refers to the mode of obtaining the agreement, and that if a solicitor makes an agreement with a client who fully understands and appreciates that agreement that satisfies the requirement as to fairness. But the agreement must also be reasonable, and in determining whether it is so the matters covered by the expression “fair” cannot be re-introduced. As to this part of the requirements of the statute, I am of opinion that the meaning is that when an agreement is challenged the solicitor must not only satisfy the Court that the agreement was absolutely fair with regard to the way in which it was obtained, but must also satisfy the Court that the terms of that agreement are reasonable. If in the opinion of the Court they are not reasonable, having regard to the kind of work which the solicitor has to do under the agreement, the Court are bound to say that the solicitor, as an officer of the Court, has no right to an unreasonable payment for the work which he has done, and ought not to have made an agreement for remuneration in such a manner. On this question it is quite clear to me that we cannot arrive at any other conclusion than that arrived at by the Divisional Court. It is impossible to say that work which according to information given by the taxing master to the Divisional Court would be properly remunerated by a sum of [£200] can be reasonably charged at nearly [£100]. The decision of the Court below must be affirmed, and the appeal dismissed.” [my underlining]
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In Clare v Joseph [1907] 2 K.B. 369 the Court of Appeal were concerned with an issue as to whether an oral agreement as to fees between a solicitor and client was unenforceable. The Divisional Court had held that such an agreement was unenforceable under the relevant provisions of the 1870 Act. In overturning the decision of the Lower Court, the Court considered that the provisions should be seen in the context of the law prior to the coming into force of the Act: Fletcher- Moulton LJ stated that “the Courts were very slow to enforce such agreements where they were favourable to the solicitor unless they were satisfied that they were made under circumstances that precluded any suspicion of an improper attempt on the solicitor’s part to benefit himself at his client’s expense. Lord Alverstone CJ commented that upon the application of the client, such agreements “were considered and examined by the Courts, and they were not infrequently held to be binding both on the solicitor and the client”. As to the new provisions in the 1870 Act Lord Alverstone CJ held:
“Instead of saying that the solicitor might enter into an agreement as to costs which should, as before, be subject to review of the Court, it provided that he might enter into an agreement in writing as to his costs, and went on to enact that, if he did so, there should be a further safeguard for the protection of the client, who should be entitled to have the agreement examined by the taxing Master to see if it was fair and reasonable, and if that officer was of opinion that it was not fair and reasonable he could require the opinion of the Court or a judge upon the point. The section is an empowering section, and in my opinion it does not affect the position of a client who sets up an agreement as to costs with a solicitor.”
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In the event consideration of the provisions did not lead to the conclusion that an agreement which was oral in nature should not therefore be set aside under the relevant provisions. Further, as the agreement was considered manifestly advantageous to the client, being for less than the ordinary remuneration, it should not for other reasons be set aside.
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The judgments in this case explain what, I think, might otherwise appear to be an anomaly – that written agreements should be the subject of the court’s scrutiny under these provision whereas oral agreements are not. To my mind they also give some explanation of the concerns which underlie the provisions. It is however to be noted that the limitations on the role of the Taxing Master referred to this case no longer apply to a Costs Judge following an increase in the jurisdiction of Costs Judges to include matters arising under the relevant parts of Section III of the 1974 Act.
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In Bolt Burdon Solicitors v Tariq [2016] EWHC 811 (QB) Spencer J was concerned with the parallel provisions in respect of non-contentious agreements in section 57 of the 1974 Act. He cited the extract from the judgment of Court of Appeal from ex parte Cathcart set out above and said this:
“I find the analysis in that case helpful to the extent of identifying that the issues of fairness and reasonableness must be considered separately. Fairness relates principally to the manner in which the agreement came to be made. Reasonableness relates principally to the terms of the agreement.”
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The client in the Bolt Burdon case sought compensation from a bank under the Financial Conduct Authority Redress Scheme, his complaint being that he had been mis-sold an interest rate swap. The issue arising in this case concerned a contingency fee agreement between the solicitors and the client, which provided for the solicitors to receive 50% of any compensation recovered, plus disbursements. The learned judge noted that the work to be undertaken was non-contentious and hence the agreement was lawful notwithstanding that it was a contingency agreement: there could be no objection to such agreements on the grounds that the agreements was champertous (in contrast to contingency fee agreements in contentious business). He observed that the value of the charges was £50,000 and that the amount of the compensation was £821,045.06, of which the solicitors claimed half. In rejecting the contention that the agreement was unfair and unreasonable he held that the Agreement “represented a speculative joint business venture in which the solicitors were taking all the risk and the client was exposed to no risk at all.” He considered that the eventual charge were not unreasonable in the light of his findings which included a finding that when the client first approached the solicitors the prospects of an recovery at all from the bank were “extremely bleak”.
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In Vilvarajah v West London Law Limited (Westlaw citation: 2017 WL 02610570) Senior Costs Judge Gordon- Saker set aside a conditional fee agreement, pursuant to section 61 of the 1974 Act, on the grounds that it was unfair and unreasonable. In considering the issue of fairness, the Senior Costs Judge held that the client, who he considered to be of average sophistication in relation to legal matters, required particular care when matters are explained to him in English. In concluding that the agreement was not fair he said:
“There is no correspondence between the Defendant and the Claimant about the conditional fee agreement. I would expect to see a letter from the Defendant to the Claimant in advance of the meeting on 7th January 2013 explaining the options clearly. I would expect that letter or a subsequent letter, still in advance of the meeting, to enclose a draft of the proposed conditional fee agreement and to explain its terms so that the Claimant would have an opportunity to consider it before the meeting and think about whether there was anything which required explanation. I would expect the solicitor to be able to produce an attendance note of the meeting at which the agreement was signed recording precisely what explanation she gave of it to the Claimant. I would then expect to see a letter sent to the Claimant after the agreement was signed enclosing a copy of the agreement and explaining the key points.”
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The Senior Costs Judge considered that the agreement in that case was complex and that the calculation of the success fee, which would increase the claimant’s liability for the work done by all fee earners to £690 per hour, was peculiar, not being based on any assessment of risk but on the proportion of a discounted rate to the primary rate. He held that as these were arbitrary figures, neither of them reflecting the market rate, he considered the success fee was also arbitrary. He went on to say:
“Crucially there is nothing to suggest that the Defendant gave the Claimant any advice that the primary rate was unusual or that there was no prospect at all that he would recover these rates from his opponent in the Hodders Law claim in the event that he was awarded costs in that claim. There would have been no prospect at all that the Claimant would recover £420 for any of the three grades of fee earners. Given the nature of the case it is unlikely that, between the parties, the solicitors would be allowed rates much higher than the guideline rates for summary assessment.”
APPLYING THIS TO THE CURRENT CASE
The judge then applied these principles to the agreement in the current case. It was found that the agreement was not “fair”, nor “reasonable” and was set aside.
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Although no attendance note was prepared of the meeting on 11 February 2020, I accept Mr. Lawrence’s account of this meeting in so far as it is corroborated by the email set out above. It appears likely that the account in the email would substantially follow that which had been discussed earlier. I am satisfied that Mr. Lawrence explained the proposal to the Claimant, discussed the appeal and highlighted the deadline relating to the possible appeal. He set out his proposal regarding fees which he advised her that Mr Kan would need to advise her upon. I also accept that neither the Claimant nor (subsequently) Mr. Kan raised objections to the proposals. I am satisfied that the Claimant knew she was entering into a fixed fee agreement which would not give the same rights of challenge as delivery of a solicitor’s bill ordinarily would.
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I note also Mr. Lawrence says that the relationship (despite the lack of payment) was still very cordial and there was no indication that the Claimant might wish to dispute the level of any of his firm’s fees; indeed the Claimant was apologetic that his firm’s fees and those of the valuer were still unpaid.
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Mr. Lawrence says that he advised that the fixing of the amount in respect of his fees had the effect that the fees were not capable of dispute later on and, if the Claimant agreed it, she would be at risk of a statutory demand and then a bankruptcy petition if she failed to pay either sum on time. Although not appearing in the email, I accept that this was the case. The advice did not however make any mention of the procedure whereby a fixed fee agreement in writing amounted to a contentious business agreement and is subject to challenge (and consideration of the court) under section 61 of the 1974 Act. It is not however said by the Claimant that anything necessarily arises out of this, since -of course- the Agreement has been challenged.
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It is difficult to see any unfairness arising out of any failure to bill on a monthly basis as the retainer stated that this was merely the Defendant’s practice. It appears that time ledgers relating to bills 285, 332, 346, 354 and 399 were sent by the Defendant at some time shortly before the sending of the bills and they set out the work was that was done in the early stages of the retainer. But it is clear that the broader complaint of the Claimant was in respect of the period from the last of this series of bills, in particular from October onwards. The Claimant may well have known about some of the work done by Mr. Lawrence from any involvement by her in the claim. But the Claimant and Mr. Kan appear to have been given little other information about the solicitors’ work done or to be done from the last of the conventional bills and they would have had greater difficulty assessing the reasonableness of the fees claimed from this point on.
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Much reliance is placed by the Defendant upon the involvement of Mr. Kan who, the Defendant asserts, was the Claimant’s “trusted professional advisor”. He was not however a lawyer but an accountant by way of background. Although he could assist with what, to my mind, are complicated calculations involved in the Defendant’s billing and changing costs proposals, I am not satisfied that he had any substantial experience of legal matters or indeed was in any position to assess whether the Defendant’s various fixed fee proposals were reasonable.
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I accept that the Claimant is an experienced property investor and business woman. The Claimant’s assertion that she was “not experienced in legal matters” to my mind does not sit with her involvement in a case, Scottish Widows PLC v Tripipatkul [2003] EWHC 1874, which appears to relate to the insolvency of one of her businesses. It appears that she has been involved in other more recent litigation referred to by Mr. Lawrence concerning another property, 74/75 Eaton Square (following attempted re-possession by lenders). These matters suggest that she had indeed some significant experience as a party to litigation. However, it does not follow that she had a real appreciation of the extent of work undertaken by the Defendant in the FTT in the absence of any details of such work. Nor do I consider that she could be taken to appreciate the extent of the work likely to be undertaken in an appeal. To my mind she and Mr. Kan were unlikely to have had the knowledge or experience to consider the reasonableness of the proposal that were put to her by way of fixed fee agreement.
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Were permission to appeal to be refused, the solicitors would inevitably receive large sums by way of fees, without having to do anything more than a modest amount of work. A non-lawyer not familiar with litigation in the tribunals might assume that the process of obtaining permission to appeal is quasi-administrative in nature, or least a relatively low bar and I do not think that I can make assumptions otherwise in respect of the Claimant’s understanding of the procedures. There appears to have been no clear explanation that this was a substantive hurdle (which it could not be assumed that the Claimant would overcome) or that the work involved in seeking permission to appeal could reasonably be assumed to be modest.
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I accept that the Claimant took no independent legal advice on the terms of the Agreement before entering into the Agreement. In coming to this conclusion I have considered the disclosure provided by the Claimant. I understood from Mr. Marven that it was the Defendant’s case that it is unlikely that the Claimant had given complete disclosure. I accept that the documents indicate that the Claimant was working with (or communicating with) other solicitors on other matters at or about this time: she was able to ask for the assistance of other solicitors on legal matters. Whether Mr. Marven is right about the adequacy of the disclosure (a matter it was open to complain about at earlier stage and to seek to cross examine the Claimant about) and there were other relevant communications potentially caught by the order (a matter I was not satisfied that I should infer), to my mind she probably did not have adequate time in which to seek advice even if she had considered it necessary to do so. The Claimant says in her witness statement that it was not suggested that she should seek independent advice and I accept that she was not indeed advised that it might be sensible for her to do so. As appears above, Mr. Lawrence required an almost immediate response to his proposal and it is unlikely in any event that lawyers would be able to advise her about these matters in the time available even if it had been possible to instruct them (as, it seems to me, Mr. Lawrence was likely to have appreciated).
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The Claimant says that the Agreement was entered into only very shortly before she was required to file the Notice of Appeal, on 14 February 2020. If she had rejected the Defendant’s proposal, she considers that the solicitors would have ceased to act for her. She says that she did not, at that time, have any practical alternative, aside from abandoning the appeal, but to accede to the proposal. There was no opportunity to instruct new solicitors to review the papers and prepare and file an appeal. She thus felt forced to enter into the Agreement if she were to appeal; and Mr Lawrence had advised her, she says, that she was likely to succeed in the appeal. She says that she did not even have time to go away and reflect on the proposal, given the tight timelines involved.
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The Defendant does not appear to dispute that the Agreement was entered at what were referred to as ‘pressure points’ such that there was limited time to make a decision on the proposal. It is difficult to see that the Claimant would have the expertise to draft a Notice of Appeal herself, to instruct other solicitors in time to lodge Grounds of Appeal such that in practical terms without the assistance of the Defendant she was unlikely be able to lodge a Notice of Appeal. It was much the same in respect of the first and second fixed fee proposals where the options raised were to continue with the claim or act without representation (I note in the email of 7 October 2019 no mention is made of the possibility of instructing other solicitors).
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The Defendant’s case is that these difficulties were of the Claimant’s own making: she was in breach of the terms of retainer and had failed to make reasonable interim on account payments and had been given, they assert, considerable indulgence. Effectively, the same or similar point made in respect of the issue of reasonableness and I address these matters below.
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There are, perhaps, other points to consider which, although not canvassed in the Claimant’s pleaded case, to my mind clearly arise. They are similar to those that concerned the Senior Costs Judge in Vilvarajah (a copy of the decision that the was provided to Mr. Marven in the course of the hearing). It appears that no advice was given as to the effect of the Agreement (or indeed the previous fixed fee agreement) on any costs recovery and as to whether the Agreement would affect the ability of the Claimant to recover costs in the litigation were she to have benefit of a costs order in her favour: in short whether, in the light of any possible costs recovery, it was in her interests to agree to an arrangement of this sort.
Reasonableness?
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When considering the reasonableness of the terms of the Agreement, I have to leave out of account the issue of fairness: thus, even if the mode of agreement were fair the terms of agreement may be considered unreasonable. Also, I have to consider the reasonableness of the terms as at the date when the Agreement was entered to.
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The fixed fee proposal related not only to all unpaid invoices but also to work in the appeal, with any further disbursements, including notably in respect of counsel, to be paid separately. Mr. Lawrence says that it was not possible for him to know how long any appeal process would take, the extent to which he would be involved in detailed work together with counsel or the extent of any further settlement discussions. He says he was also very concerned as to the lack of security as to his firm’s fees, the Claimant’s inability, or unwillingness, to provide further monies on account, and the real risk of having to pursue her for payment (as subsequently transpired with the Defendant’s subsequent issue of a statutory demand) with cash flow problems for his firm as a result of the delays. He says that set against an initial claim of over £771,000 and a potentially very significant set off, he decided that “a fair fee” would be £250,000 plus VAT and any new disbursements.
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I note that in the event there was very limited attempt to justify, at least in any detailed way, the fees by reference to the work done or to be done. Although, as noted above, I have been provided with ledgers in respect the earlier bills, and they do indicate the nature of the activity of the solicitors: writing emails etc and work on the witness statements, for example. (I note, in passing, that they also included a charge for work on any letter of engagement on 23 July 2018, not normally chargeable work). I have however not been provided with a breakdown of the work from the last of the bills up the date of the Agreement nor has there been detailed setting out of the work anticipated at the time of entry.
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Mr Marven sought to argue that the fixed fee covered further work in the proceedings before the FTT; the work then anticipated involved the experts, primarily, in calculating the effects of the judgment (it later emerged, as I understand it, there were what were called ‘legal’ issues arising). I would have difficulty accepting that such work was included in the Agreement, save insofar it was relevant to settlement negotiations, since it is not work undertaken in respect of the appeal (cf paragraph 2 of the Agreement at [58] above); the mere fact that it was not work excluded by para 4 did not seem to me determinative, as Mr. Marven argued. I am moreover not satisfied that any substantial work by the Defendant (as opposed to the experts) in respect of the working out of the FTT decision was anticipated at the time of the Agreement. The fact that the solicitors have not billed for this work separately from the Agreement could not to my mind be determinative, as Mr Marven also argued, as what happened after the Agreement could not alter the terms of the Agreement and because (inter alia) this would be to look at the matter with hindsight, which I am enjoined not to do.
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My calculations of the billed fees, up the point when the first of the series of fixed fee agreement was entered into on 7 October 2019, suggest the Defendant’s billed fees were of order £58,000 plus VAT. The fees due under the first fixed fee agreement were a further £25,000 plus VAT to the end of the trial. I am not persuaded that an increase to £40,000 was reasonable in the circumstances, in particular by the explanation that the experts required significantly more input from Mr. Lawrence than had anticipated: an additional £15,000 equates to over 46 additional hours work at the hourly rate claimed (which might ordinarily equate to substantially over a week’s additional work) which appears unreasonably high. In any event, even if I were to allow the sum as agreed in the second (or revised) fixed fee agreement of 14 October 2019 to the end of the trial, that would account for some £100,000 (excluding VAT) in total of solicitors’ fees. That would notionally leave a balance of some £150,000 in respect of interest (on unpaid bills) and appeal costs. Mr. Kan calculated the corresponding figure should be nearer £130,000. But my findings in relation to this matter apply whichever the correct calculation and, also, acknowledging that there may be a significant degree of approximation in this analysis.
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I accept that this dispute was of some importance to the Claimant. Mr Lawrence appears to rely upon the figure of over £770,000 as indicating the value of the dispute. But this figure is the total claimed cost of the remedial work and does not appear to recognise that that the claim against the Respondent was only for a proportion of this amount; the balance being other claims against the other leaseholders, including, at least substantially, companies controlled by the Claimant herself. [……..]
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Bearing in mind all circumstances an hourly rate for a lead fee earner of £325 per hour does not appear unreasonable. However, a fee of £250,000, on my calculations, equates to just under 770 hours of continuous and uninterrupted work at this rate. And if a solid working week were to be about 35/40 hours of work (and, broadly speaking, that would be my understanding) the sum claimed would equate to some 20.5 working weeks.
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Ordinarily, the reasonableness of a lead fee earner with an hourly rate of some £325 per hour would be considered in the context of the involvement of a lower grade fee earner who would be expected to be do much of the more routine work such as bundling, liaising with experts and the court/tribunal, and preparing the first draft of witness statements. It would ordinarily be expected that such lower grade fee earners would be charged to the client at substantially less than £325 per hour. My concerns however arise even if it were reasonable on a solicitor-client basis for all the work to be undertaken by the lead earner.
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I accept also that there was some significant work to be done by solicitors in respect of the preparation of experts’ reports for the FTT hearing, albeit that the substantial burden of the work lay, of course, with the experts. Detailed witness statements had been taken but these were from witnesses of a professional or commercial background (a feature which could be expected to impact on the time required to draft the witness statements). There were settlement discussions and the hearing bundle for the FTT hearing had to be prepared (much of which would ordinarily be delegated). There was also perhaps be some attendance at the hearing before the FTT – albeit is it not clear to me whether it would have been reasonable Mr Lawrence to attend, or he be expected to, to attend the hearing for its full duration or whether he in fact did so (albeit for current purposes I proceed on the basis that there was reasonable attendance by him for its full duration).
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As indicated above, I was not provided with the Grounds of Appeal until the hearing. It is not necessary for me to set out the Grounds in detail, albeit I have considered them closely in reaching my decision. They include the contentions that the FTT (1) failed to discount the claim on the grounds that the Respondent had obstructed the works (and failed to properly to mitigate his loss), (2) erred in preferring the evidence of the Respondent’s valuer in respect of (a) to the notional rental value of the flat, (b) the diminution in value of the notional rental value; (3) erred in its approach to assessing the condition of the building in the period in question and (4) that the overall allowances the FTT had made (albeit not calculated) was excessive alongside the actual loss of amenity (reference being made to the decision Moorjani v Durban Estates [2015] EWCA Civ 1252).
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As I indicated above, I was not provided with the decision refusing permission to appeal (or the terms of any refusal) albeit I was shown a response served on behalf of the Respondent urging the UT to refuse permission and, in the alternative, to consider any appeal by way of review only. I note however that the fixed fee agreement envisaged that the work would cover the claim made by the Respondent as a set off only and not any work which would be done if a claim (beyond a set off) might be pursued by the Respondent in the County Court.
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It appears to have been envisaged that counsel would be instructed on the appeal. Counsel would not, of course, conduct the litigation but counsel alone might attend the hearing of a permission to appeal (conventionally, such hearings being short). Substantive responsibility for matters such as the skeleton argument would fall on counsel. It may be that an additional bundle would be prepared for the appeal (much of which work might be administrative – not normally fee-earning – in nature). There would or might be settlement negotiations. It is possible, I am prepared to assume, there would have been a re-hearing and the need for experts to attend (and give evidence concurrently as the valuers had done in the FTT but it is difficult to see that a hearing would last longer (or substantially so) than a single day. If the matter were remitted for re-hearing there might be further work preparing witness statements or experts’ evidence. I might add that it is not however clear to me how any work on remitted hearing could be included within the terms of the Agreement, as the fixed fee agreement only applied to work “up to and including the appeal hearing”.
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I bear in mind the work described in the bills, which included work on witness statements. It is not possible to cover every possible course the proposed appeal might have taken or indeed all the work associated or ancillary to the litigation, but having considered this in some detail (notwithstanding the limited nature of the submissions to me on this) it seems to me that the figure £250,000 is very substantially in excess of what I would expect to see charged for the work done (even allowing for some interest on the bills) and the work to be done pursuant to the Agreement. Having considered the matters generally, and noting the response of the Respondent to the application for permission to appeal, it is not all clear to me that if permission to appeal had been granted that it was likely that the UT would deal with the appeal by way of rehearing. A consideration of the likely course of the appeal suggests that the fees claimed are grossly excessive: solicitors’ fees associated with an appeal giving rise to a one day hearing might reasonably be expected (had the solicitor attended the appeal hearing) to have been no more than £10-£15,000 or at least something in this region. In any event the fixed fee is not, to my mind, justified by any reasonable pre-estimate of costs associated with the appeal.
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I do not think it can be assumed, and I am not satisfied, that the Claimant knew (notwithstanding her litigation experience) that it would be possible for solicitors to instruct counsel to carry out much of the work associated with the appeal. The Defendant could be expected to consider carefully any skeleton argument and Grounds of Appeal (and potentially have input in respect of these documents) but may, otherwise, have had relatively modest involvement in the appeal; counsel could not conduct the litigation, but short of formally serving documents, there was not much else that counsel could not have been involved with; counsel might, for instance, have been involved to a substantial extent in any settlement discussions and drafting witness statements (if any had been permitted or required). The Agreement thus exposed the Claimant to the possibility that there may be substantial costs in respect of counsel on top of the fixed solicitors’ fee in circumstances where solicitor’s input was modest.
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Further and independently of the above, it is asserted by the Claimant that the fee proposal created a strange incentive for the Defendant in that it would benefit significantly if permission were refused. This problem is, perhaps, intrinsic to a fixed fee agreement, and such agreements are not per se unreasonable, but the difficulties are particularly acute where, as here, permission to appeal was required for the litigation to continue. As the Claimant says, when entering into this agreement, she was reliant to a great extent on a positive assessment of the merits, and the likely costs that would be incurred going forward had fees been charged on a time basis. [……..] Plainly, if permission to appeal were refused it would, under the terms of the Agreement lead to a very large gain for the Defendant who would have had to do very little work on the appeal. Thus the reasonableness of the Agreement might depend to an extent on the reasonableness of the advice as to the prosects. I was not, as I say above, provided with the decision refusing permission: and the refusal of permission gives me cause to question whether the prospects of success in particular reducing the amount of the set off had been adequately considered. In any event there was no substantial attempt to justify the advice on appeal in the light of the refusal.
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Mr. Lawrence stressed the potential for delay in resolution of the appeal; this was particularly so, he said, given that the UT could be presumed to have wanted to know the actual financial implications of the FFT’s Decision. But it is not apparent to me that some approximate value of the Respondent’s claim by way of set off could not be ascertained quite readily (as appeared to be case), at least as looked at the time when the Agreement was entered into. Given the material findings were in respect of a set off only, it is perhaps unclear why any damages award going beyond a set off would be material to the UT’s decision.
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As to concerns about security for costs, asserted at least in part as a justification for the fee, it is plain to me that there was no such concern at the time. In an email to the expert valuer on 7 January 2020 Mr. Lawrence said this:
“Unfortunately, I don’t yet have a date by which we will both be paid but the reason for the delay relates to a refinancing and property sale that she is currently carrying out of two of her London properties which, upon completion, will lead to a release of funds to pay off our bills. Given that the properties are worth many millions, there is no question that our fees will be paid, it is simply a matter of waiting for completion of the transactions. I appreciate this is not a satisfactory state of affairs and I assume, in the circumstances, that you will wish to charge interest on your unpaid bills.”
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Moreover had this been a concern I would have expected security to have been requested at the time.
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The Defendant contended that the threat to cease acting was justified by the Claimant’s failure to pay outstanding fees and the other matters referred to above, including repeated failures to meet promises to pay. It was, as I understand it, submitted that it was not unfair, or unreasonable, for the Defendant to require the Claimant’s agreement to the proposal on 11 February 2020 in the way that the Defendant did in the circumstances of this case if the Claimant wished the Defendant to continue to act. Any pressure of time for considering the proposal was, it was said, entirely the responsibility of the Claimant. There was also, it was said, real value to the Claimant in not having to pay the Defendant’s fees immediately. If there were no agreement on 11 February 2020 the Defendant could legitimately have ceased acting.
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The decision in ex parte Cathcart requires the court to consider whether the terms of an agreement are reasonable “having regard to the kind of work which the solicitor has to do under the agreement”; if the terms are not reasonable applying this test, the Court was “bound to say that the solicitor, as an officer of the Court, has no right to an unreasonable payment for the work which he has done, and ought not to have made an agreement for remuneration in such a manner”. As I raised with Mr. Marven in the course of the hearing, it seemed to me that the matters he was asking me to consider as part of the test concerning reasonableness might be said to go beyond those matters relevant to the test as set out in that case. In the event I am not satisfied that the decision in Bolt Burdon indicates that the approach in ex parte Cathcart has been superseded by a different approach. In Bolt Burdon the learned judge was plainly entitled to have regard to considerations of risk in determining issues of reasonableness given that the agreement in that case was a non-contentious agreement – where broader considerations may apply. In any case, I was not persuaded that it was appropriate for me to depart from what seems to me to be the clear ratio of the Court of Appeal decision in ex parte Cathcart.
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I am strengthened in my approach by consideration of other terms of the 1974 Act. Section 65 (2) of the 1974 Act provides that any request for an interim on account payment by a solicitor should be for “a reasonable sum on account of the costs incurred or to be incurred in the conduct of that business” and only if “the client refuses or fails within a reasonable time to make that payment, the refusal or failure shall be deemed to be a good cause whereby the solicitor may, upon giving reasonable notice to the client, withdraw from the retainer.” These provisions, together with others in the same section dealing with security for costs are plainly intended to protect a solicitor’s firm’s exposure to costs, including by the incurring of disbursements. I am satisfied that they would have adequately protected the Defendant in this case. The provisions of Section 65(2) are intended to strike a balance between solicitors and clients, and to my mind provide some support for the conclusion that I should read the provisions of section 61 strictly in accordance with the decision in ex parte Cathcart.
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Further, it seems to that to extend the consideration of reasonableness in the way contended for would, to my mind, risk undermining the nature of the protection, referred to in Clare, that underlies section 61. Moreover, if as I think was the case, the Defendant solicitors were adequately protected by the provisions of Section 65 (2), I have difficulty seeing how demands for payment, whether in the form of interim statute bills or demands for an on account payment, can justify what would otherwise be an agreement on highly unreasonable terms. This is particularly so if demands are made without any adequate information having been provided about anticipated costs before entry into a retainer, or in any event substantially in advance of the demand.
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I should add perhaps that there are clear difficulties for a client in challenging her own solicitors’ interim statute bills in the course of proceedings [3] albeit that the service of such bills would, in principle, give the solicitors the right to sue upon them.
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By way of further justification, I would add that my concerns about the level of costs claimed by the solicitors extend to the disbursements in this case. I am not satisfied that the dramatic increase in the estimate of experts’ fees from 25 September 2019 to 7 October 2019 was justified on the information provided. As I understand it experts’ fees amounted to close to some £70,000 (inclusive of VAT) by the end of the hearing in the FTT (some £8,000 for the lift surveyor, some £20,500 building surveyors’ fees, and just over £39,000 for the valuer[4]– all VAT inclusive). That is an increase of some 450%. This level of fees (particularly of the building surveyor and valuer) appears to me highly excessive for work which included, but did not, it appears, go much beyond the preparation of a report, the production of joint statement and the giving of evidence (as I understand the evidence of the valuer lasted a day). I have similar concerns as to junior counsel’s fees including brief and refresher for a hearing of four or five days (£10,000 inclusive of VAT for work on the Statement of Case and initial advice; £30,000 inclusive of VAT for trial) but more particularly as to representations made by Mr. Lawrence that all counsel would demand an up front payment of brief and refreshers, substantially in advance of the trial, which would not accord with my experience. In order to justify costs of the level demanded I would expect to see attendance notes showing attempts to instruct experts, including a valuer, at a more reasonable cost and attempts generally to negotiate fees.
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The solicitors were acting for the Claimant and were expected to take reasonable steps to minimise their client’s liability for disbursements. It is notable in this context that it appears that it was on Mr Lawrence’s initiative that the valuer asked for his claim for fees to be accepted as a fixed fee and an agreed debt (rather that than subject to assessment), for which he appears to have been able to bill the Claimant directly. And the Claimant appears to have been persuaded by Mr. Lawrence to accept that the fees claimed would be accepted as a debt; and it was on this basis that the statutory demand was served directly on the Claimant by the valuer in April 2020. Indeed, the exchanges set out above appear to suggest that Mr. Lawrence assumed responsibility for agreeing fees of the experts without involving the Claimant substantially (see in particular [41] above).
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I might add that in correspondence Mr. Lawrence appears to seek to lay the blame for these heavy fees in respect of disbursements on the Claimant. But I am not satisfied that this is appropriate. The instruction and costs of experts and an advocate are matters solicitors are reasonably expected to address at an early stage in the ligation, or at least at a stage when it was clear that experts and an advocate were reasonably anticipated (the directions hearing in the UT took place, it seems, on 10 January 2019). Mr. Marven argued that I should not have regard to any professional obligations in this regard as this matter had not been specifically raised by the Claimant. Nevertheless the reasonableness of the demands for the fees and disbursements of experts and counsel are plainly matters which arise for consideration in this case given that the apparent lateness of their instruction is suggested as a possible justification for the level of fees. It seems to me in any event that discussions about these matters should have taken place at an earlier stage, and information about the anticipated costs provided, substantially in advance of the final hearing and not in the weeks before the hearing.
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In any event (and whether I am correct in my findings in the preceding two paragraphs or not) I am not satisfied on the information available that the payment of £70,000 on account was obviously unreasonably low; nor does it seems to me that it was reasonable to demand more on the information available, particularly under the time scales the Defendant set. This is especially so when it was open to the Defendant to request security if needed.
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Further, I am not satisfied that the failures to pay were “wilful” in the sense that Mr. Marven urged upon me, that the Claimant was deliberately making promises that she knew could not fulfil. In dealing with the application for a debarring order I rejected the Claimant’s case that she had given adequate disclosure of her assets and that she could not have paid at least something towards the orders made. I accept however that at the material time for current purposes she had difficulties with cash flow which affected her ability make large payments of the sort demanded under the time scales which the Defendant set; such difficulties appear to have been accepted by the Defendant at least on 10 October 2019 (see email at [39] above); further in an email dated 8 January 2019 to Mr Kay, the valuer, Mr. Lawrence appeared to blame the problem “mainly” to “disorganisation” on the part of the Claimant. If these matters had been addressed at an early stage, the Claimant would have had more opportunity to consider the reasonableness of the demands made by the Defendant. As it was, if she were to continue with her claim, she had little or no realistic option but to accept the demands made.
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Further, it was contended on behalf of the Defendant that the Agreement had been freely and independently entered into by Mr. Kan on behalf of the Claimant and that it was open to him and the Claimant to suggest a lower figure if they were not happy with the terms of Agreement. The difficulty with this, it seems to me, is that section 61 proceeds on the basis that there has been an agreement and that the court is concerned with the reasonableness of that agreement not with whether a better one might have been negotiated by the client. So, I am not satisfied that this can be relevant, still less a substantial factor in determining the reasonableness of the Agreement. I would add that I am not satisfied in any event that the Claimant had sufficient understanding of what a reasonable fixed fee might be. And, even if she had had such an understanding, I am satisfied that the Claimant’s ability to negotiate was substantially restricted in the circumstances to which she has referred.
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Mr. Marven argued that the Claimant could have abandoned the appeal – she did not have to proceed. But I am not satisfied, applying the decision in ex parte Cathcart that the Defendant could reasonably demand an unreasonable fee agreement as the price for continuing to act in accordance with the retainer; this is so even if the Defendant were entitled to terminate the agreement. It was also argued that the Claimant could have sought alternative advice on appeal on receipt of the draft decision, but she appears not to have received the final decision before 21 January 2020 and it seems to me unrealistic to expect her to do so. In particular, I note that the impression was given that Mr. Lawrence might assist with the appeal, as indicated by an invitation to a meeting apparently to discuss an appeal, after receipt of the draft decision of the FTT.
Conclusions of fairness and reasonableness as to whether the Agreement should be set aside
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In my judgment for the reasons set out above, and applying the test in ex parte Cathcart, overall the terms of the Agreement were unreasonable having regard to the kind and amount of work done. This is so even if the Claimant were to have been reasonably advised that there were strong or good prospects of obtaining permission to appeal and succeeding on the appeal. In reaching this conclusion I take into account that there was some potential advantage to the Claimant in the deferment of the date of payment of the fees.
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The Agreement is made, to my mind and for the reason set out above, on plainly disadvantageous terms. And I am not satisfied, for the reasons set out above, that the further matters raised by the Defendant could be said to make its terms reasonable. However, even if I were wrong as to the approach to the determination of the reasonableness of the terms of Agreement and it were appropriate to have regard to the matters relied upon by the Defendant, such as unsatisfied demands for payment of fees, I would not accept, for the reasons given above, that the terms were reasonable. To my mind overall the level of demands for interim and upfront payments of fees and disbursements were unreasonable.
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The issues of fairness did not arise for consideration in ex Parte Cathcart because the Court was satisfied that the fees claimed were unreasonable and on the basis of its findings the relevant agreement had to be set aside. I consider that I should reach the same conclusion by the same route in this case.
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Even if I were wrong in my conclusion as to reasonableness of the terms of the Agreement I would conclude that it was unfair having regard to the manner in which it came to be made for the following reasons whether viewed on their own (and hence, alternatively) or cumulatively.
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It seems to me that the Claimant was not provided with sufficient information to be able to consider the reasonableness of the terms and was not otherwise in a position to consider the same. I think that more is required than advice as to the effect of entering into fixed fee agreement. Significantly in this context, there was, I consider, no adequate or realistic opportunity to take independent advice. To my mind this this could not realistically be obtained when the Agreement was entered into and when the Claimant’s efforts were fully or substantially engaged in the demands of the litigation (nor indeed when the first two fixed fee agreements were entered into).
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In Surrey v Barnet and Chase Farm Hospitals NHS Trust and other [2018] EWCA Civ 451 the claimants were pursuing clinical negligence claims with the benefit of legal aid. After liability had been admitted, the solicitors acting for the claimants arranged for the legal aid certificate to be discharged and for funding thereafter to be by a conditional fee agreement supplemented by an after the event insurance policy. The Court of Appeal allowed an appeal from a decision that the costs of additional liabilities had been reasonably incurred. In respect of the advice given by the solicitors in respect of the change in the funding arrangements, the court referred at [61] to the “fundamental principle of equity that where a person stands in a fiduciary relationship to another, the fiduciary is not permitted to retain a profit derived from that fiduciary relationship without the fully informed consent of the other.” I am not satisfied that fully or adequately informed consent of the sort required was obtained in this case.
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Further and independent of the above, to my mind the Claimant was not in a position to properly negotiate its terms (as the solicitors would have appreciated). The imminence of the hearing before the FTT was used as a lever in negotiating the first and second fixed fee agreements, so too was the imminent expiry of the time limit for lodging a Notice of Appeal. The latter time limit acted, as Mr. Lawrence was likely to have appreciated, as a lever applying pressure on the Claimant to accept the fee terms proposed in January 2020. I note that the pressure applied might, in respect of the Agreement, have been relieved by the lodging of the Notice of Appeal, a matter which I would assume would involve a very modest amount of chargeable work under the existing retainer (indeed I would expect it to involve significantly less work than that which was involved in formulating the Agreement and then discussing it with the Claimant).
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Further and, again, independent of the above, there appears to have been no advice as to the effect of the fixed agreement on the recovery of costs, in particular in the event that the appeal had been successful (whether at a hearing or by way of compromise). This is a further matter of concern to me. The net effect of the Agreement was that a sum was payable by way of costs which, it appears, would be likely to dwarf the claim (as determined by FTT). My concerns about this are not integral to my decision as to the outcome in this case given my other findings. However the Agreement, it seems, would expose the Claimant to a shortfall in costs even if she were to have the benefit of a costs order in the appeal. The shortfall itself would potentially exceed the value of the sums recovered in respect of the claim for service charges. It seems to me that acting in the Claimant’s best interests some advice as to the effect of the Agreement on any potential recovery of costs was reasonably to be expected.
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There were apologies for non-payment by the Claimant and Mr. Kan and further, an apparent acceptance of the fees and disbursements claimed in the face of the demands made. But it seems this might be explained by a desire on their part not to fall out with the solicitors in the course of litigation and trust by them in their solicitor, that an unreasonable demand for costs would not be made.
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In the light of my findings is not easy to see what other options are available in this case aside from setting aside the Agreement. Section 61 however provides the Court with a discretion in this regard even if I were to find the Agreement unreasonable or unfair and it is open to me reduce the sums due under the Agreement. Where an hourly rate or a success fee uplift is unreasonable in a conditional fee agreement, it might readily be seen how it could be appropriate to reduce the sums due by reducing the hourly rate payable or the success fee uplift. However there is, to my mind, no means of reducing the liabilities, ie adjusting the amount payable under it under the Agreement, in a way which would have rendered it reasonable (short of an assessment of those costs); and none was clearly advanced before me. It seems to me in any event, in the light of all the findings including those relating to fairness, that the only proper course is to set aside the Agreement.
Postscript
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Following the sending out my judgment in draft form by email on 23 June 2021 Mr. Marven QC indicated that he wished me to reconsider one element my decision. If I understood him correctly he was concerned that I had, in effect, misunderstood his submissions, and invited me to consider further submissions on the point. I indicated that it appeared appropriate for him to have the opportunity to make further submissions on this point but as a result of his limited availability and limited court time it was not possible to arrange for a hearing for such submissions until 20 July 2021. Subsequently, and by order made on 29 June 2021, I lifted the debarring order on the grounds inter alia that its continuation appeared disproportionate and could give rise to substantial injustice given the matters likely to arise on consideration of the consequential orders and other issues arising. Sometime thereafter and prior to the formal handing down of this judgment the parties settled these costs proceedings.