Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

The Expert Advice Team at Citizens Advice supports the local network of Citizens Advice services and our national online content team in major advice areas such as debt, benefits, housing, employment, family, immigration and consumer rights. It does this through 1:1 consultancy with local advisers, 1:many advice products and training, legal assurance of content, while providing expert support to other functions such as public policy and news.

We’re recruiting a Housing Expert to provide legal and advice expertise to Citizens Advice internal teams and to the Citizens Advice network of local offices.  You will need significant professional expertise in housing law and experience of giving high quality legal advice to a range of audiences via different channels.  This role is part-time (up to 21.75 hour per week) for a fixed term of 6 months (with possibility of extension).

Based in either Leeds, London or Birmingham.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.