Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.


We particularly welcome expressions of interest from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

Do you want to work with an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.


The Role


The Housing Expert Advice team at Citizens Advice are looking for individuals to submit an expression of interest to be a part of our group of Consultant Housing Experts. We are hoping to expand the panel of experts within our teams to support us to deliver advice within our organisation.

The consultant role will include providing second tier consultancy advice to our network of local Citizens Advice advisers.


About You


You will have significant professional experience in a legal or advice setting with experience of interpreting legislation, giving credible, appropriate and high quality legal guidance and legal advice to a range of audiences.

If you’re interested in applying please follow this link for the full description. As this is a rolling recruitment process we will contact those who have expressed an interest in the role within 3 weeks.

The National Citizens Advice Operates from offices in England and Wales, with 5 regional offices based in Cardiff, London, Birmingham, Leeds, and Liverpool, therefore all successful applicants must be based within England or Wales.


Please note, in the event of a high number of applications, we reserve the right to close the application early.