“ROBUST” BUT NOT GRATUITOUSLY OFFENSIVE:” SRA GUIDANCE ON COMMUNICATIONS WITH OTHER FIRMS AND LITIGANTS IN PERSON: THE FUTILITY OF RUDENESS

The Solicitors Regulatory Authority has issued guidance today on "Offensive communications"   It gives me a chance to recap on earlier posts about the futility of rudeness.

"Your role is to act in the client’s best interests; antagonising the other side is unlikely to achieve this." THE SRA GUIDANC...

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