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Updates and Commentary on Civil Procedure, by Gordon Exall, Barrister, Kings Chambers
Browse: Home » 2025 » December » 16

USING WHATSAPP AND OTHER MEANS OF COMMUNICATION WITH CLIENTS: THE RISKS CONSIDERED

December 16, 2025 · by gexall · in Applications, Avoiding negligence claims, Civil evidence, Civil Procedure, Conduct, Costs, Members Content, Useful links, Well being

The previous post looked in detail at the issues in a solicitor and own client assessment  caused by the solicitor’s use of WhatsApp.  That judgment gives rise to much wider issues in relation to how solicitors communicate with clients. In…

COST BITES 319: WHATSAPP MESSAGES CAN FORM PART OF A SOLICITOR'S FILE: THE DEFENDANT FIRM WAS, THEREFORE, IN BREACH OF A PEREMPTORY ORDER

COST BITES 319: WHATSAPP MESSAGES CAN FORM PART OF A SOLICITOR’S FILE: THE DEFENDANT FIRM WAS, THEREFORE, IN BREACH OF A PEREMPTORY ORDER

December 16, 2025 · by gexall · in Assessment of Costs, Avoiding negligence claims, Civil evidence, Civil Procedure, Costs, Members Content, Peremptory orders

This case raises highly significant issues for all firms of solicitors. It relates specifically to whether messages sent by WhatsApp form from private phones form part of a solicitor’s file. However the case extends to any type of electronic communication,…

REVIEW OF THE YEAR (4): CLAIM FORM ISSUES - SERVING ON A SOLICITOR WHEN YOU CAN'T AND WHEN YOU MUST: THIS OFTEN CAUSES PROBLEMS...

REVIEW OF THE YEAR (4): CLAIM FORM ISSUES – SERVING ON A SOLICITOR WHEN YOU CAN’T AND WHEN YOU MUST: THIS OFTEN CAUSES PROBLEMS…

December 16, 2025 · by gexall · in Applications, Avoiding negligence claims, Civil Procedure, Members Content, Service of the claim form, Serving documents

I am aware of the danger that issues relating to service of the claim form could come to dominate the end of year review.  However this arises because of the number of cases considered over the year.  What is worrying…

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