COSTS INFORMATION AND THE OMBUDSMAN 2: POOR COSTS INFORMATION: NOT INFORMING THE CLIENT ABOUT COSTS UNTIL TWO YEARS INTO THE RETAINER…

We are taking a close look at several Legal Ombudsman decisions in relation to costs, more particularly information about costs in litigation.  Here the firm of solicitors did not provide any information about potential costs for a year after being instructed (and that was in relation to hourly rate...